Mr. Runyon, I am writing this letter to let you know how pleased I was with the service that I received from both you and your employees while dealing with several issues on a truck that I recently purchased.
For a little background on the situation, my wife and I purchased a used 2007 F250 Superduty Truck with the notorious 6.0 Diesel engine. We had the truck inspected by a diesel shop in North Texas where we purchased the truck. They gave it a clean bill of health, and we made the purchase. We brought the truck home, and I had some things fixed at my regular shop. They did a serpentine belt, water pump and a coolant flush. To my dismay, they used regular green coolant, that subsequently (at least in my opinion) contributed to a clogged oil cooler. Shortly after discovering this, the truck failed to start, leaving me stranded. I called your shop and very quickly felt like I had called the right place. When I expressed my frustration at the situation, you were very understanding and took the time to explain the possible problems with the truck.
At this point, I had the truck towed to the shop so your technicians could get started. To compound the problems, we were leaving with the truck in less than a week on a 2000 mile round trip to Georgia to pick up a cargo trailer. Your shop went above and beyond in getting the truck up and running so we could have it for our road trip. The guys endured many questions from me and took it all in stride and even took time to teach me a little about my truck along the way. In closing, I could not be happier with the experience I had at AB&T Diesel and will bringing my truck back for all of the little things it will need for the rest of its life. Please feel free to use me as a reference or post this testimonial on your website. Job well done, and I look forward to continuing to do business with AB&T.
Ryan C. Miller
“I used AB&T when the AC went out in my Accord. They gave me a reasonable estimate, so I decided to have the work done. They fixed it quickly and it has worked perfectly ever since. This isn’t one of those high-pressure shops where they try to up sell you a bunch of stuff you don’t need. They’re honest, and do good work for a fair price. While there I noticed several cool cars around the shop and have since found out they do performance work on all types of cars and trucks as well as general repairs. This place is really cool!”
“AB&T has been my repair shop of choice ever since my friend Danny bought it years ago. Since I never buy new cars, I need a reliable mechanic to keep my cars on the road. And since the only thing I know about cars is how to drive them, I need to know I can trust the shop. At AB&T, I never have to worry that I am paying too much money. They only fix what’s broken, and what they fix stays fixed. I’m sure they offer a guarantee with their work, but I couldn’t tell you what it is. Never had to use it, and probably never will.
By the way, I live in Houston. It’s worth the drive.
I have known Danny Runyon for more than 30 years. He is an individual of the highest professional caliber. He is honest to a fault. If you want the best, you will find the best at AB&T.”
“I recently took my F250 into AB&T Diesel Repair to have them diagnose and repair the a/c system. The reason I chose them is because of my long standing personal and business relationship with Mr. Danny Runyon. For over 25 years Dan and I have been friends and he has proven to me that his good character, honesty and outgoing personality are the keys to his success. He and his crew are friendly and knowledgeable in all aspects of auto and truck repair. I will continue to do business there when I need it and I will refer him to all those that need his expertise. I myself have been involved in the automotive industry for most of my life at a local Ford dealership, and would not hesitate to recommend AB&T to all my friends.”
“I took my truck to AB&T. I had a small issue with my transmission. I was told by another transmission shop that it would be $2,300.00 to fix my truck. These guys fixed it for less than $600 dollars and it works perfect! Thank you AB&T!”
“Danny Runyon is an honest, trustworthy mechanic. He replaced the cluster unit in my suburban in a timely manner and we have been 100% satisfied with the work performed. I would recommend him to anyone needing auto repairs. Thanks!”
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